Terms of Use

Florida Limited Declared-Value Plan

This optional plan is for household moves entirely within Florida. It is limited mover valuation, not an insurance policy or unrestricted Full Value Protection. The plan applies only when expressly selected in your written estimate and moving contract before services begin. A plan amount is a maximum, not an agreed value of every item or an automatic payment.

No separate valuation packet or additional valuation signature is required for this Florida plan. Your existing estimate identifies the selected plan, purchased shipment limit, deductible and valuation charge. When the estimate expressly identifies the Florida Limited Declared-Value Plan and incorporates these terms, your signature on that estimate accepts the identified option and these terms as part of the moving agreement. You must be able to review and retain the applicable terms before signing and before services. Selecting an option labeled Full Value Protection does not silently select this limited plan.

Your selected limits and price

Your signed estimate identifies the purchased shipment limit, valuation charge and deductible. Any accepted declared-item record or written higher-value amendment is retained with your job documents and provided to you. Standard shipment limits do not exceed $30,000; a lower purchased limit controls. This is a limited plan with the item and category limits below, not a promise to pay full replacement value for every article. Declaring an item does not remove its category limit.

The selected deductible applies once to the aggregate covered loss for the shipment, not separately to every article. It cannot reduce legally required minimum liability. The price is a mover valuation charge, not an insurance premium. An off-table shipment amount or higher-value arrangement requires an express written quote; no percentage formula or automatic interpolation applies. The exact option and price accepted in your estimate and contract control. These prices do not change a previously purchased plan.

Category limits include both scheduled and unscheduled articles in that category; they are not added to the shipment limit. Each scheduled article's category is identified before acceptance. An article that reasonably fits more than one listed category uses the highest applicable category ceiling unless a different classification was specifically disclosed and accepted beforehand; category limits never stack for the same article. A declared value larger than an accepted item limit does not automatically increase protection. Request a separately priced higher-value option before accepting this plan if an item, category or shipment requires more protection. The company must provide the actual offered price and limits in writing before service; a request or photograph alone is not acceptance of an increase.

Statutory minimum: No item, category, shipment limit, deductible or claim adjustment reduces liability below the applicable minimum of $0.60 per pound per article under Florida law, or any greater liability that cannot lawfully be limited. Payments never exceed the actual covered loss. Statutory-minimum amounts are included in, not added twice to, compensation. If mandatory minimum amounts for covered articles exceed a stated category or shipment ceiling, those required amounts remain payable. These limits do not protect conversion to the company's own use or other liability that the law does not permit us to limit.

Declare and document items before service

For protection above the unscheduled-item limit, submit an itemized declaration before packing, loading or other moving services begin. The declaration may be made in the existing estimate or inventory notes, or by email with your job number to info@mrboxmoving.com; no separate declaration form or signature is required. Sending it at least two business days before service is recommended so there is time to review it; this is a planning request, not an automatic forfeiture deadline. Identify each article, make/model and serial number where available, declared replacement value, condition, requested item limit and any special handling. Attach clear overall and detail photographs, including existing damage. For operating electronics, include a brief working-condition video when reasonably available. Do not send payment-card information or government identification with item information.

Use receipts, appraisals, comparable-item pricing or other reasonable evidence to support value. Original purchase receipts are not the only acceptable proof. Where photographs cannot reasonably be supplied, arrange a documented inspection or other written evidence before service. Company staff must confirm the accepted item limit, category and attachments in the written schedule and give you a copy. A general room photograph, inventory entry or upload confirmation does not by itself establish an increased agreed limit. Staff will identify unresolved submissions before service rather than silently accepting a higher fee and later treating them as undeclared.

An unscheduled article remains subject to the unscheduled limit and mandatory minimum, not zero protection. An accepted schedule is not undone solely because a photo is later unavailable. The declared value and receipt of photos do not prove that a later loss occurred, what caused it, or its amount.

Repair and claim valuation

For covered damage, the company may arrange a reasonable professional repair restoring the article to its pre-move condition, pay the reasonable cost of that repair, provide a replacement of like kind and quality when repair is not feasible, or pay the reasonable cost of that replacement, subject to the applicable limits. A cosmetic mark does not automatically entitle you to a new article. Several marks on the same article are evaluated together as one article's loss; repair estimates must not duplicate labor or materials. We do not pay both repair and replacement for the same loss.

Loss is assessed against the article's condition immediately before the move. Preexisting scratches, deterioration, ordinary prior wear, infestation, inherent defects and damage occurring outside company custody are not new transit damage. This does not exclude a fresh scratch merely because it is small. The company will consider the complete evidence and any deterioration it caused.

For pairs, sets, suites and collections, compensation ordinarily concerns the affected article or component, not undamaged matching pieces. A request for a larger remedy must explain why a reasonable repair or like-kind replacement will not restore the covered loss. This provision does not override a separately accepted pairs-and-sets term or a remedy required by law. Components of one functional article are not separate articles for multiplying limits.

A mechanical or electronic failure is investigated for its cause; preexisting malfunction or inherent defect is not covered as transit damage. Absence of exterior damage alone does not prove that the company did not cause an internal failure. Owner-packed cartons and fragile or assembled composite furniture require factual review of packing, handling and condition, not an automatic rejection merely because the customer packed the carton or the furniture contains particleboard.

Special property and cooperation

Keep cash, negotiable instruments, important personal records, medication, keys and jewelry with you. Identify unusual valuables and special packing needs before booking. Any agreement not to transport a particular item, or to require specific packing, must be disclosed before acceptance. A handling charge buys the listed handling service; it does not increase an item's valuation limit unless the written selection says so. This paragraph does not remove liability for goods the company actually accepts where the law imposes it.

Report a concern promptly with your job number, each affected article, the damage or missing property, the amount claimed and reasonably available supporting evidence. Keep damaged articles, cartons and packing materials available for a reasonable inspection. Do not dispose of or make nonessential permanent repairs before we have a reasonable chance to inspect; urgent safety measures and reasonable mitigation are permitted. Photos, receipts, repair opinions and witness accounts may all be considered. No particular file format, missing original receipt or failure to use our form automatically invalidates an otherwise legally sufficient claim.

Claims are evaluated item by item. A knowingly false material statement or altered evidence can result in rejection of the unsupported portion and lawful further action; a good-faith disagreement about value is not fraud. There is no duplicate recovery from the company for the same loss. Insurance subrogation rights and other nonwaivable rights remain intact. Claim deadlines are those lawfully disclosed in the signed shipping documents; this website paragraph creates no shorter deadline.

Choice and existing agreements

You may reject this optional plan and choose the separately disclosed basic $0.60-per-pound-per-article option at no additional valuation charge, or request an offered higher-value alternative before service. The selected price, actual limitations, opportunity to reject, and accepted schedule must be furnished with the estimate and contract. Existing purchased protection is not reduced merely because this webpage changes. The terms version actually accepted for your move and any valid written amendment control. These goods-valuation provisions do not purport to cap bodily-injury claims, damage to a building or other liabilities outside their lawful scope.

Interstate household-goods valuation

For an interstate household-goods shipment carried by Mr. Box, the federal valuation framework and applicable tariff govern. The Florida Limited Declared-Value Plan's $250 limit and flat item/category ceilings do not apply. Full Value Protection applies unless the shipper expressly selects the authorized Released Value alternative in the required written election.

Full Value Protection provides repair, like-kind-and-quality replacement or appropriate cash compensation for covered loss, subject to the lawful declared shipment value, selected deductible and applicable federal rules. It does not promise a brand-new item for every repairable mark. Condition records, an itemized inventory, reasonable inspection and substantiation of actual loss help determine the proper remedy. New minor damage is not automatically excluded, and absence of photographs does not by itself eliminate ordinary-item protection.

The bill of lading states the shipment value, charge and election. The federal default valuation is at least $6 per pound with a $6,000 shipment minimum, subject to applicable tariff rules and any lawful higher value. The company's $30,000 standard-quote review threshold is not an automatic liability ceiling: a shipment needing higher valuation must be priced and documented correctly before acceptance. No website statement reduces the value required by federal law or the customer's valid higher declaration.

A zero-deductible Full Value option must be available. Optional deductible choices and their lower prices must be quoted in the actual tariff and election. Released Value, if expressly selected, is $0.60 per pound per article without an added valuation charge or deductible. Signing general website terms does not select Released Value.

Articles of extraordinary value

List articles worth more than $100 per pound on the extraordinary-value declaration supplied with the shipping documents before loading. Identify the article, value, weight and special handling; photographs and supporting value records are requested as evidence. Under the properly disclosed federal declaration system, an undeclared extraordinary-value article may be limited to $100 per pound. This rule is not a flat $250 cap on ordinary furniture or electronics. A photo submission is not a substitute for the declaration, and a missing photo is not itself failure to declare an otherwise properly listed item.

Claims and records

Preserve damaged property and packaging, identify each claimed article and the amount sought, and provide reasonably available evidence for inspection and valuation. The federal minimum claim-filing period may not be shortened below nine months, and the minimum suit period may not be shortened below two years from written claim disallowance. The actual lawful shipping documents and dates control. A delivery signature or missing immediate damage notation does not automatically release the carrier. Federal claim-processing, arbitration and statutory rights remain applicable.

Detailed valuation choices, charges, required notices and the accepted shipment declaration must be supplied in the estimate/bill-of-lading process. A website link supplements those documents; it does not replace them or change earlier signed elections.